Objective To oversee all aspects of the salon operations and implement strategies to achieve performance targets.
Key responsibilities:* Prepare, implement and update business and marketing plans* Manage the financial budget, control costs and prepare revenue and expense reports for owners/board of directors* Ensure the salon’s operating procedures and policies manuals are implemented and updated as required* Supervise daily salon operations and liaise with department heads to ensure cleanliness, maintenance and service standards are upheld* Assist in the development and updating of the salon menu* Manage client feedback* Reference and abide by the Salon’s Standard Operating Procedures, Policies & Forms Manuals
General requirements:* Minimum educational qualification(s):* Hospitality or Salon Management qualification an advantage* Business administration qualification an advantage Minimum work experience required:* Three (3) years salon management or hospitality management experience in an international standard salon/enterprise/hotel Proven business skills required:* Operations management* Financial reporting* Human resource management* Public relations and marketing* Retail management* Customer service* Industry analysis Technical skills required:* Computer literate (mid-advanced level) * Business writing Language(s) required:* English, Arabic
Other specification required or preferred: Willing to work shift hours including nights and weekends Personality traits:* Articulate verbal and written communication* Interpersonal skills* Self-motivated* Enthusiastic* Empathetic* Sales oriented* Professional presentation