• Install, configure, and maintain telecommunication systems, including PBX, VoIP, and traditional phone lines, ensuring optimal performance and minimal downtime.
• Troubleshoot and resolve complex technical issues related to voice and data communication networks, diagnosing hardware and software problems efficiently.
• Perform routine maintenance checks and system upgrades to prevent future issues and enhance network capabilities.
• Manage cabling infrastructure, including installation, termination, and testing of network and phone lines for both new and existing setups.
• Respond to service calls and customer requests promptly, providing clear explanations and effective solutions for their telecommunication needs.
• Conduct site surveys to assess installation requirements and recommend appropriate telecommunication solutions.
• Document all installations, maintenance activities, and troubleshooting steps accurately for record-keeping and knowledge sharing.
• Collaborate with vendors and suppliers to procure necessary equipment and ensure timely delivery and quality.
• Stay updated with the latest advancements in telecommunication technology and best practices to continuously improve service delivery.
• Ensure compliance with industry standards and safety regulations during all technical operations.

Desired Candidate Profile

• Possesses a High School Diploma or equivalent; Associate's degree in Electronics or Telecommunications preferred.

• Holds relevant certifications such as CompTIA Network+, CCNA Voice, or equivalent industry credentials.

• Demonstrates proficiency in diagnosing and repairing issues with PBX, VoIP, and analog phone systems.

• Exhibits strong understanding of network protocols, cabling standards (e.g., Cat5e, Cat, and hardware.

• Possesses excellent problem-solving and analytical skills to quickly identify root causes of technical problems.

• Communicates effectively in English, both verbally and in writing, to interact with clients and team members.

• Works independently and as part of a team, managing time efficiently to meet service deadlines.

• Installs and maintains communication and data cabling systems.