Company Description Tarfeeh Fakieh, part of the Fakieh Leisure and Entertainment Group, was established in 1998 by H. E. Sheikh Abdul Rahman Fakieh to develop major tourist projects along the Jeddah corniche. The company is dedicated to enhancing domestic tourism in Saudi Arabia and becoming a leading provider of leisure, entertainment, and edutainment rooted in Saudi culture. Tarfeeh Fakieh focuses on delivering leisure, comfort, and relaxation to residents and visitors through a diverse portfolio of high-quality attractions. Its hospitality and entertainment offerings make full use of Jeddah’s coastal setting and are designed for guests of all ages in a safe and healthy environment. The group is committed to exceeding guest expectations and providing value-driven experiences for families and travelers alike.
Role Description The Assistant Hotel Manager role is a full-time, on-site position based in Saudi Arabia. This role supports the Hotel Manager in overseeing daily hotel operations, ensuring high standards of guest service, cleanliness, and safety across all departments. Key responsibilities include coordinating front desk and receptionist activities, supervising food and beverage services, monitoring budgeting and cost control, and supporting sales initiatives to maximize occupancy and revenue. The Assistant Hotel Manager will help manage staff schedules, provide coaching and performance feedback, and ensure compliance with company policies and local regulations. The role also involves resolving guest concerns promptly, maintaining strong relationships with suppliers and partners, and contributing to continuous improvement of hotel services and procedures.
Qualifications
Strong customer service skills, with experience in guest relations and handling inquiries and complaints professionally. Proficiency in budgeting and basic financial oversight, including cost control and monitoring revenue and expenses. Experience in sales activities, such as promoting hotel services, upselling offerings, and supporting marketing initiatives. Background in food & beverage operations, including coordination with restaurant or catering services and ensuring quality standards. Hands-on experience with receptionist duties, including check-in/check-out, reservations, and managing front desk systems. Excellent communication and interpersonal skills, with the ability to lead and motivate diverse teams. Strong organizational and problem-solving abilities, with attention to detail and a focus on operational efficiency. Experience in hospitality or hotel management; a diploma or degree in Hospitality Management or a related field is preferred. Ability to work flexible hours, including weekends and holidays, as required by hotel operations. Proficiency in English; knowledge of Arabic or additional languages is an advantage.