Job Description
Roles & Responsibilities
We are seeking experienced ServiceNow GRC & SecOps Consultants/Developers to support a large-scale ServiceNow implementation program for a leading organization in Saudi Arabia. The selected candidates will play a key role in the design, configuration, customization, integration, and deployment of ServiceNow Integrated Risk Management (IRM), Security Operations (SecOps), Business Continuity Management (BCM), and Third-Party Risk Management (TPRM) modules. This role requires hands-on implementation experience in ServiceNow GRC and Security Operations environments, with exposure to regulatory frameworks applicable to the banking and financial services sector.
Key Responsibilities
- Design, configure, and implement ServiceNow IRM, BCM, TPRM, and SecOps solutions.
- Gather business and regulatory requirements and translate them into ServiceNow configurations and workflows.
- Configure and customize: Policy and Compliance Management Risk Management and Risk Assessments Third-Party Risk Management (TPRM) Business Continuity Management (BCM) Security Incident Response (SIR) Vulnerability Response (VR) Threat Intelligence (TI)
- Develop and maintain ServiceNow workflows, business rules, UI policies, client scripts, and integrations.
- Configure role-based access controls (RBAC) and security models.
- Support integration activities with security and monitoring platforms.
- Participate in testing, defect resolution, deployment, and post-go-live support.
- Collaborate with stakeholders, project managers, architects, and compliance teams to ensure successful delivery.
- Ensure platform configurations align with regulatory and governance requirements.
- Produce technical documentation, solution designs, and implementation guides.
Mandatory Technical Skills
- Strong hands-on experience with ServiceNow Integrated Risk Management (IRM) : Policy Management Compliance Management Risk Assessments Third-Party Risk Management (TPRM)
- Strong experience with ServiceNow Security Operations (SecOps) : Security Incident Response (SIR) Vulnerability Response (VR) Threat Intelligence (TI)
- Experience implementing ServiceNow Business Continuity Management (BCM) : Business Impact Analysis (BIA) BCM Workflows Crisis Management
- Experience with ServiceNow Third-Party Risk Management (TPRM) : Vendor Lifecycle Management Due Diligence Processes Vendor Tiering Models
- Strong knowledge of ServiceNow platform administration and development: Update Sets Scripting (JavaScript) Integrations Role-Based Access Controls (RBAC) Workflow Configuration
Required Experience
- Minimum 3+ years of ServiceNow GRC implementation experience.
- Overall experience of 5+ years in ServiceNow development and implementation projects.
- Proven experience delivering ServiceNow GRC, BCM, TPRM, and SecOps implementations.
- Experience working in complex enterprise environments.
- Ability to work independently and engage directly with business and technical stakeholders.
Preferred Qualifications
- ServiceNow Certified Implementation Specialist (CIS) GRC.
- ServiceNow Certified Implementation Specialist (CIS) SecOps.
- ServiceNow Certified System Administrator (CSA).
- Additional ServiceNow certifications will be considered an advantage.
Desirable Skills
- Integration experience with: Qualys Splunk IBM QRadar
- Experience working within regulated financial institutions, including: Banking Digital Banking FinTech
- Familiarity with regulatory and compliance frameworks: SAMA Cyber Security Framework (CSF) SAMA IT Governance Framework (ITGF) SAMA Cloud Framework Framework (CFF) NCA Essential Cybersecurity Controls (ECC) PCI-DSS ISO 22301
- Arabic language proficiency is desirable but not mandatory.
Desired Candidate Profile
- Minimum 3+ years of ServiceNow GRC implementation experience.
- Overall experience of 5+ years in ServiceNow development and implementation projects.
- Proven experience delivering ServiceNow GRC, BCM, TPRM, and SecOps implementations.
- Experience working in complex enterprise environments.
- Ability to work independently and engage directly with business and technical stakeholders.
- ServiceNow Certified Implementation Specialist (CIS) GRC.
- ServiceNow Certified Implementation Specialist (CIS) SecOps.
- ServiceNow Certified System Administrator (CSA).
- Additional ServiceNow certifications will be considered an advantage.
- Integration experience with: Qualys Splunk IBM QRadar
- Experience working within regulated financial institutions, including: Banking Digital Banking FinTech
- Familiarity with regulatory and compliance frameworks: SAMA Cyber Security Framework (CSF) SAMA IT Governance Framework (ITGF) SAMA Cloud Framework Framework (CFF) NCA Essential Cybersecurity Controls (ECC) PCI-DSS ISO 22301
- Arabic language proficiency is desirable but not mandatory.