Job Description

Roles & Responsibilities

Company Description Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia s extraordinary Red Sea destination. Blending Raffles legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world s most discerning travelers.

Desired Candidate Profile

• Minimum 8+ years of progressive experience in luxury hospitality management, with at least 3 years in a director-level or equivalent leadership position
• Proven expertise in residential operations management or property management within ultra-luxury environments
• Strong track record of leading high-performing teams and developing talent
• Exceptional customer service orientation with a demonstrated commitment to exceeding guest expectations
• Advanced proficiency with property management systems and hospitality technology platforms
• Strong financial acumen with experience managing significant operational budgets
• Excellent communication, interpersonal, and presentation skills
• Strategic thinking and problem-solving abilities with a decisive, action-oriented approach
• Knowledge of luxury hospitality standards and best practices
• Preferred: Experience with Raffles properties or similar ultra-luxury resort brands
• Preferred: Familiarity with Middle Eastern hospitality market and cultural awareness
• Preferred: Experience managing residential communities or mixed-use properties
• Preferred: Relevant hospitality management certifications or professional designations
• Understanding of Ultra-Luxury guest expectations and brand alignment.
• experience in project coordination, scheduling, and document control during pre-Opening stages.
• Experience in pre-Opening is a must.
• A proactive, anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with Luxury standards.