Jobs / Manager Jobs / HR Operations & Employee Experience Manager
On-site Full Time
National Aquaculture Group | NAQUA -
Saudi , Jeddah
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National Aquaculture Group | NAQUA

Job Details

Employment Full Time
Category Hospitality & Tourism
Industry Food & Beverages
Key Scope & Responsibilities:
• Establish and manage HR service management framework across HR Operations &Workforce Services• Develop and monitor SLA standards, service performance, and operational responsiveness• Lead HR operational KPI monitoring, dashboard reporting, and service performanceanalysis• Oversee employee service escalations, operational issues, and service follow-upcoordination• Monitor service quality, operational consistency, and workflow effectiveness across HROperations functions• Lead process optimization, service improvement, and operational efficiency initiatives• Coordinate cross-functional operational improvement projects across payroll, onboarding,employee services, and workforce support functions• Support operational audits, compliance readiness, and service standardization initiatives• Drive employee experience improvement and service responsiveness enhancementinitiatives• Support implementation of operational transformation and workflow enhancementinitiatives

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About National Aquaculture Group | NAQUA
Saudi, Jeddah
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