Job Description

Roles & Responsibilities

As a Housekeeping Desk Attendant at Four Seasons Hotel Riyadh, you will play a vital role in ensuring the seamless coordination of housekeeping operations. Serving as the central point of contact for the housekeeping team, you will facilitate communication, manage service requests, and maintain records to support efficient and exceptional service delivery.

What You Will Do

• Coordinate and communicate effectively between the housekeeping team and other departments.
• Manage and respond to housekeeping service requests promptly and accurately.
• Maintain records, including room status updates, maintenance requests, and guest preferences.
• Assign tasks to housekeeping staff based on guest and operational priorities.
• Interact with guests over the phone in a polite and courteous manner as per company policy.
• Monitor inventory of housekeeping supplies and request replenishments as needed.
• Provide accurate and timely updates on room readiness for the front desk team.
• Assist in maintaining the cleanliness and organization of the housekeeping desk area.
• Show flexibility to support the department when needed based on operational requirements.

Desired Candidate Profile

What You Bring

• Previous experience in housekeeping or a similar role is preferred.
• Strong organizational and communication skills.
• Proficiency in basic computer applications, including MS Office.
• Fluency in English; proficiency in Arabic is an advantage.
• A proactive and detail-oriented approach to tasks.
• Ability to multitask and remain calm under pressure.