Job Description

Roles & Responsibilities

Operations & Maintenance

• Oversee day-to-day FM operations across assigned buildings/assets.
• Ensure proper functioning of MEP systems (HVAC, electrical, plumbing, fire systems).
• Monitor and audit planned preventive maintenance (PPM) and corrective maintenance.
• Ability to plan, coordinate, and oversee FM inspections to ensure adherence to maintenance standards.
• Monitor FM related KPI and report to senior manager.
• Ensure asset reliability and performance in line with service level agreements (SLAs).
• Develop dashboards, trackers, and performance monitoring tools.

Technical Expertise

• Provide technical support for building FM systems, utilities, and architectural finishes.
• Diagnose failures and oversee corrective actions for equipment breakdowns.
• Be able to investigate and provide reports for FM systems incidents.
• Must be familiar and have good understanding of Maximo CMMS.

Service Delivery

• Oversee and evaluate the performance of both hard and soft FM MEP services, landscaping, civil works finishes, and cleaning, to ensure quality and compliance with standards.
• Ensure compliance with KPIs, SLAs, and contract requirements.
• Conduct regular site inspections and service quality checks.

Contract & Operator Management

• Supervise operation and maintenance contractor (OMC) and service providers.
• Ensure OMC comply with quality, safety, and technical standards.
• Review OMC performance and escalate issues where required (KPI monitoring).

Health, Safety & Compliance

• Ensure compliance with HSE policies, local regulations, and client standards.
• Identify risks and ensure safe working practices across all FM activities.

Reporting & Documentation

• Prepare daily/weekly/monthly reports on FM system performance.
• Maintain asset records, maintenance logs, and service reports.
• Track KPIs and recommend improvements.

Desired Candidate Profile

Job Description

Overview

The FM & Buildings Expert will support the delivery of high-quality Facilities Management services across buildings and infrastructure. The role ensures efficient operation, maintenance, and optimization of building systems, while meeting contractual KPIs, safety standards, and client requirements.