Job Description
Roles & Responsibilities
ABOUT THE ROLE
KEY RESPONSIBILITIES
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Support the Restaurant Manager in overseeing daily operations across all dining outlets.
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Supervise service teams to ensure smooth, efficient operations and high-quality guest experiences.
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Ensure adherence to Kerten Hospitality service standards, hygiene, and safety regulations.
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Coordinate with kitchen and bar teams to ensure timely and accurate service delivery.
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Monitor guest satisfaction, handle feedback, and resolve issues promptly and professionally.
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Assist in managing inventory, stock levels, and supplier coordination.
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Support staff scheduling, task allocation, and shift supervision.
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Maintain cleanliness, presentation, and overall ambiance of the restaurant.
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Ensure proper opening and closing procedures are followed.
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Drive service excellence and support continuous improvement initiatives.
EXPERIENCE & SKILLS
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Previous experience in a supervisory role within Food & Beverage operations.
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Good knowledge of restaurant operations, POS systems, and basic administrative tools.
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Strong communication, leadership, and team coordination skills.
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Detail-oriented with a hands-on, service-driven approach.
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Fluent in English; Arabic is an advantage.
JOINING OUR TEAM MEANS
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Competitive Compensation: A rewarding package tailored to your experience.
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Career Growth: Opportunities for advancement within our dynamic organisation.
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Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.
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Shared Purpose: Working with passionate people who live our values every day connecting, innovating, curating, and leading the way together.
Apply CRAFT YOUR CAREER. - Kerten Hospitality
Desired Candidate Profile
Previous experience in a supervisory role within Food & Beverage operations.
- Good knowledge of restaurant operations, POS systems, and basic administrative tools.
- Strong communication, leadership, and team coordination skills.
- Detail-oriented with a hands-on, service-driven approach.
- Fluent in English; Arabic is an advantage.