Job Description

Roles & Responsibilities

Meet individual and store sales targets by driving conversion, increasing average transaction value, and maximizing units per transaction.

Deliver outstanding customer service by handling inquiries and complaints professionally, following up as needed to ensure satisfaction and repeat business.

Maintain up-to-date product knowledge, stay informed about promotions, pricing, and new arrivals to support effective selling and upselling.

Process sales transactions accurately using the point-of-sale (POS) system, handle cash and electronic payments in accordance with company procedures, and ensure transaction integrity.

Support merchandising and visual presentation standards by restocking shelves, organizing displays, and ensuring the sales floor is clean, safe, and well-presented.

Assist with inventory counts, receiving shipments, and reporting stock discrepancies to store management.

Participate in store meetings, training sessions, and product briefings to continuously improve selling skills and product knowledge.

Collaborate with colleagues and management to support promotions, events, and a positive team environment.

Follow company policies, loss-prevention procedures, and health and safety guidelines at all times.

Desired Candidate Profile

High school diploma or equivalent; additional education in sales, marketing, or a related field is a plus.

Minimum 1 year of retail or customer-facing sales experience preferred; recent graduates with strong customer service skills are encouraged to apply.

Legal authorization to work in Saudi Arabia.

Excellent verbal communication and active listening skills to engage customers and build rapport.

Customer-focused attitude with a commitment to delivering a positive shopping experience.

Basic numeracy and cash-handling skills; comfortable using POS systems and mobile devices for sales transactions.

Ability to work in a fast-paced retail environment, manage multiple customers, and prioritize tasks effectively.

Team player with a cooperative mindset and willingness to support colleagues and store initiatives.

Attention to detail, punctuality, and reliable attendance.

Flexibility to work varied shifts, including weekends and holidays, as required by store schedules.

Proficiency in Arabic and basic English communication is preferred.