· Supervises and monitors duty schedule including timing and personal hygiene.
· Executes the best utilization of pickers, admins, and drivers, follow pick-rate and on time handover and delivery.
· Collaborates with store operations team for replenishment and availability.
· Trains the team for the best follow of procedures.
· Ensures delivering daily targets and KPIs
· Ensure availability of assets and consumables ( bags , boxes, picking devices … )
· Communicates with area operations lead on daily operations and needs.
· Communicate with service desk for any escalations disrupting the operation