Job Title Facilities Management Manager
Job Objective To lead and develop facility management operations to ensure the delivery of high-quality operation and maintenance services. The role focuses on business expansion, operational efficiency, and building strategic relationships with government and private sector entities to drive sustainable growth for the department.
Key Responsibilities Full Operational Oversight: Manage facility operations and maintenance, including the supervision of technical and administrative teams. Strategic Planning: Develop and execute operational and strategic plans for facility management. Project Management: Oversee all facility-related projects (operations, maintenance, development) from the initial planning phase to final delivery. Tender Management: Analyze government tenders and bids; prepare comprehensive technical and financial proposals. Government Platforms: Lead the submission process for government projects via approved platforms (such as ETIMAD and others). Business Development: Proactively attract new clients from both the public and private sectors. Stakeholder Management: Build and maintain professional relationships with key stakeholders, including property owners, investors, and government entities. Budgeting & Cost Control: Prepare budgets, monitor project costs, and optimize expenditure to improve efficiency. Compliance & Quality: Ensure full adherence to quality standards, safety regulations, and local laws. Reporting: Prepare periodic performance reports for senior management, highlighting achievements, challenges, and opportunities. Process Improvement: Continuously develop and refine work procedures to enhance operational efficiency.
Qualifications & Experience Education: Bachelor’s degree in Engineering (Civil, Mechanical, Electrical, or equivalent). Experience: Minimum of 8 years of experience in facilities or project management, with proven experience in a supervisory capacity. Tender Expertise: Practical experience in managing government tenders and proposal preparation. Methodology: Strong knowledge of project management methodologies (PMP certification or equivalent is a plus). Growth Track Record: Demonstrated experience in business development and project acquisition. Regulatory Knowledge: Familiarity with relevant local regulations and legislation.
Required Skills Leadership: Strong leadership capabilities and experience in managing diverse teams. Negotiation: Advanced negotiation and relationship-building skills. Analytical Thinking: Strong analytical capabilities with sound decision-making skills. Documentation: Proficiency in preparing high-quality technical and financial proposals. Technical Proficiency: Ability to effectively navigate and use government systems and platforms. Communication: Excellent communication skills in both Arabic and English.
Key Performance Indicators (KPIs) Win Rate: Percentage of successful bids and tenders won. Revenue Growth: Growth in revenue generated by the facility management department. Customer Satisfaction: Level of client satisfaction with provided services. Operational Efficiency: Improvement in operational efficiency and cost reduction metrics. Timeliness: Adherence to project delivery timelines and schedules.