About the job Key Responsibilities:
Technical Expertise:Maintaining Cisco Devices such as Cisco Router, Cisco Firewalls , Cisco Wireless Controllers and Layer 2 Switches. Cisco Meraki and TPLINK Omada Network Administration. Managing Licenses Cisco License Renewal particularly in Security and Smartnet. Familiarity on Windows / Linux Servers Setup and Failover Clustering Solution Support system administration tasks, including server configuration, patching, and basic troubleshooting for Windows and Linux environments.
Network Security Infrastructure:Familiarity with network switching, routing, and hands-on experience with Cisco SDWAN. Knowledge of Network Security, VPN, and NAC. Planning, indexing, and adjusting IP addresses database using IP address management and tracking system. Understanding of network wireless technologies.
Cloud Technologies:Be familiar with cloud technologies such as Azure Cloud environment. Good background in Local network Gateways and Vwan Technologies. Collaborate with cloud and application teams to secure hybrid and cloud environments. Monitoring and Automation:Be familiar with network monitoring solutions like Zabbix and Net Flow manage engine monitoring tools . Expertise in automation tasks and processes.
Network Support and Optimization:Provide 3rd line network support, offering advice as requested by users. Plan and execute complex network implementations, upgrades, and migrations. Conduct technical meetings with vendors and service providers to optimize workload and infrastructure resources. Review and analyze current production capacity to meet resource demand. Conduct regular security assessments.
Documentation and Problem Resolution:Maintain documentation, trouble reports, and serviceability records for all networking hardware and software. Act as an escalation point for technical problems, determine equipment and software needs, and coordinate information system priorities. Ensure network systems' performance and security are up and running. Utilize data visualization software such as Power BI to build dashboards, reports, etc. Coordinating ISP’s for DIA’s and SIP lines issues . Conduct regular security assessments. Maintain documentation of network diagrams, configurations, and security policies.. Ensure compliance with company IT policies, Local and international cybersecurity standards
Process Improvement and Planning:Provide playbooks and root cause analysis for different services. Develop transitional plans for the acquisition and installation of equipment.
Troubleshooting and Support:Diagnose and resolve network and telephony-related issues. Provide technical support to end-users for connectivity and telephony problems. Available for 24/7 for any critical network issues remotely or on site (if needed).
Experience:5 – 7 years in IT NETWORK INFRASTRUCTURE ( CISCO Environment)3-5 Years in Server Administration ( Windows and Linux)
Qualifications:CCNA Routing and Switching and security. CCNP Routing and Switching or CCNP Enterprise certification ( ENCOR / SCOR). Cloud Certificate(s) is a plus.