Job Details

 



  • Respond to customer inquiries via phone, email, or chat regarding automotive products, services, and policies.

  • Process customer orders, returns, and exchanges efficiently and accurately.

  • Escalate complex issues to appropriate departments or supervisors when necessary.

  • Maintain up-to-date knowledge of automotive products, promotions, and company policies.

  • Document all customer interactions in the company's CRM system for future reference and analysis.

Skills


  • Customer Focus

  • Effective Communication

  • Good computer skills

  • Good multi-tasking skills Good Command in English (Written & Spoken)

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