Job Title

B2B Key Account Sales Manager

Job Purpose

To lead and grow high-value strategic B2B accounts by building long-term partnerships, driving revenue and profitability, and managing complex sales cycles, while contributing to the overall sales strategy and business growth.

Key Responsibilities

• Manage and lead a portfolio of high-value strategic and key B2B accounts.
• Build and maintain strong relationships with key decision-makers and senior stakeholders within client organizations.
• Develop and execute account growth plans to maximize revenue and account value.
• Lead complex, long-cycle sales opportunities from prospecting to deal closure.
• Negotiate commercial terms, contracts, and pricing to achieve mutual value.
• Consistently achieve and exceed assigned sales and revenue targets.
• Drive account expansion through cross-selling and upselling opportunities.
• Collaborate closely with internal teams including Presales, Marketing, Operations, and Support to ensure successful delivery.
• Manage customer expectations and handle escalations professionally.
• Monitor account performance, manage sales pipelines, and provide accurate sales forecasts.
• Prepare regular performance reports and insights for management.
• Analyze market trends and competitive landscape to identify growth opportunities.
• Support and mentor junior account managers when required.

Core Competencies

• Strategic sales and account management expertise.
• Excellent communication and presentation skills.
• Strong stakeholder management capabilities.
• Results-driven commercial mindset.
• Ability to manage multiple accounts in a fast-paced environment.

Key Performance Indicators (KPIs)

• Revenue growth from key accounts.
• Customer retention and account expansion rates.
• Achievement of sales targets and quotas.
• Size and value of closed deals.

Skills

Qualifications & Experience

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 7–10 years of proven experience in B2B sales or key account management.
• Demonstrated success managing enterprise or high-value client accounts.
• Strong experience in complex and long sales cycles.
• Advanced negotiation and relationship-building skills.
• Proficiency in CRM systems and sales reporting tools.
• Fluency in Arabic; English proficiency is highly preferred.