A well-established retail / consumer goods business is seeking a Supply Chain Assistant to support its Order Flow & Shipping function. This is a hands-on, execution-focused role, ideal for candidates with experience in order management, supplier coordination, and shipping administration.
The position supports the Order Flow & Shipping Manager and plays a critical role in ensuring orders move smoothly from supplier confirmation through to warehouse receipt.
Key Responsibilities Order Flow & Order Management Issue purchase orders to suppliers following confirmation from buying teams Review proforma invoices (pricing, MOQ, product details) and flag discrepancies Send order confirmations for seasonal and replenishment orders Maintain and update order flow and inbound tracking files Follow up on QC completion and secure approval to ship Coordinate with warehouse teams to obtain receiving reports and close orders
Shipping & Logistics Support Support inbound shipment coordination with freight partners Track shipments and update delivery timelines Manage courier bookings (DHL, Aramex, SMSA or similar) Collect, track, and distribute shipping documents (BL, AWB, invoices, packing lists)
Payments & Administration Raise supplier payment requests (deposit and balance) in line with agreed terms Share bank slips with suppliers and follow up on payment status Request customs duty payments upon receipt of clearance documentation Support claims for shortages or damages where applicable Provide rolling supplier payment projections to the line manager
Stakeholder Coordination Liaise daily with suppliers, buyers, finance, shipping, and warehouse teams Proactively chase timelines and escalate risks to delivery or go-to-market dates Share weekly order flow trackers with internal stakeholders
Candidate Profile2–5 years’ experience in supply chain, order management, logistics, or shipping coordination Hands-on experience with POs, order trackers, shipping documents, and courier bookings Comfortable working with Excel-based trackers and ERP/order management systems Strong follow-up skills and confidence communicating with suppliers and internal teams Organised, detail-driven, and able to manage multiple orders simultaneously Experience in retail, fashion, FMCG, or import-driven environments is highly desirable GCC / KSA experience is a plus, but not essential