Required. CORE PURPOSE OF THE JOB:
To facilitate, support & configure the assigned SAP Module(s) by ensuring full functionality support for the business process in providing decent solutions, reliable support and business value added training. ACADEMIC / PROFESSIONAL QUALIFICATION: Bachelor degree in computer science, Certified in programming & configuration. PROFESSIONAL EXPERIENCE: 2-3 years of Support experience with 1 Full cycle Implementation experience. COMPETENCIES: Excellent task management, problem management and technical personnel management, Communication skills, Customer service oriented, Team player and team leader, Capable of taking a very disciplined and process driven approach to design & deliver solutions and services, Knowledge in primary and secondary SAP modules (MM/SD/PP/PM/FI/CO/HR/BI/WM).
Responsible for the administration, maintenance, and optimization of SAP systems across on-premises and cloud environments. This role ensures system stability, performance, and security while supporting business-critical operations and leading technical initiatives.
KEY RESPONSIBILITIES:
System Administration:
- Install, configure, and upgrade SAP systems (ECC, S/4HANA, NetWeaver, Java stack).
- Perform system refreshes, client copies, and database administration (HANA, Oracle and MSSQL).
- Apply patches, support packages, and SAP Notes.
Performance & Monitoring:
- Monitor system performance and conduct root cause analysis for issues.
- Implement proactive health checks and EarlyWatch Alerts (EWA).
Security & Compliance:
- Manage user roles and authorizations in SAP systems.
- Ensure compliance with internal security policies and audit requirements.
Integration & Cloud Services:
- Configure SAP systems for integration with cloud platforms in GCP and third-party applications.
- Support SAP SaaS solutions and Cloud Connector setups.
Incident & Escalation Management:
- Act as an escalation point for critical SAP Basis issues.
- Collaborate with cross-functional teams for resolution of complex problems.
Education:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
Experience:
- Minimum 5 years of SAP Basis administration experience.
- Hands-on experience with S/4HANA, Solution Manager, Fiori, GRC and BTP
COMPETENCIES: Excellent task management, problem management and technical personnel management, Communication skills, Customer service oriented, Team player and team leader, Capable of taking a very disciplined and process driven approach to design & deliver solutions and services
Copy & paste this URL in the web browser to open the JD -https://performancemanager5.successfactors.eu/sf/attachment?id=2098544&company=AlMaraiP&st=06390E0A48C72C488831EA9794012850F350C727