Role Overview:
As a CRM Solution Architect specializing in Microsoft Dynamics, you will play a pivotal role in designing and delivering innovative technology solutions that align with business objectives. You will be responsible for defining scalable, high-performance solutions while serving as a subject matter expert in CRM technology architecture. This role requires advanced proficiency in Technology Architecture, Operational Architecture, and Architecture Frameworks, with a focus on Applications Architecture and Architectural Design.
 

Technology Architecture Design:

• Develop and deliver technology architecture for platforms, products, or engagements, ensuring alignment with performance, capability, and scalability requirements.

  
  
  

• Define solutions that address complex business challenges and apply across multiple teams.

  
  
  

Solution Development:

• Create innovative CRM solutions using Microsoft Dynamics that meet business objectives and drive value.

  
  
  

• Conduct thorough assessments of existing architectures and recommend improvements to enhance efficiency and effectiveness.

  
  
  

Stakeholder Collaboration:

• Facilitate workshops and discussions to gather requirements and feedback from stakeholders, ensuring solutions meet their needs.

  
  
  

• Engage with multiple teams to drive collaboration and contribute to key decisions.

  
  
  

Documentation and Knowledge Sharing:

• Create detailed documentation of architectural designs and decisions for future reference and knowledge sharing.

  
  
  

• Mentor and guide junior team members, promoting best practices in technology architecture and CRM solutions.

  
  
  

Leadership and Team Management:

• Manage and collaborate with teams to ensure effective performance and delivery of solutions.

  
  
  

• Take ownership of team decisions and provide guidance to ensure alignment with architectural goals.