Industry: Real Estate / Property Management

Location: Saudi Arabia

Position Summary:

The Community Director will oversee the strategic and operational management of residential and mixed-use communities within the real estate portfolio. This role ensures that the communities deliver exceptional living experiences, maintain high standards of safety, cleanliness, and aesthetics, and foster a strong sense of belonging among residents. The Community Director will lead teams across community management, facility operations, customer service, and community engagement.

Key Responsibilities:

1. Strategic Leadership

• Develop and implement long-term strategies for community management aligned with company objectives.
• Oversee budgets, service contracts, and performance KPIs to ensure operational efficiency and financial sustainability.
• Drive initiatives that enhance community value, customer satisfaction, and brand reputation.

2. Operations & Property Management

• Supervise the daily operations of all community facilities, landscaping, and security.
• Coordinate with maintenance, engineering, and vendors to ensure timely service delivery.
• Ensure compliance with health, safety, and environmental (HSE) regulations and local municipal standards.

3. Community Relations & Resident Experience

• Build strong relationships with residents, homeowners associations, and stakeholders.
• Oversee resident communication, feedback channels, and community engagement events.
• Promote initiatives that foster social cohesion, sustainability, and cultural alignment with Saudi Vision 2030 values.

4. Financial & Administrative Management

• Prepare and manage community budgets, service charge collections, and expenditure tracking.
• Monitor vendor contracts, renewal cycles, and procurement processes.
• Implement cost-optimization strategies without compromising service quality.

5. Team Management

• Lead, train, and motivate community management and operations teams.
• Establish KPIs and performance management systems to ensure accountability.
• Encourage a culture of excellence, service orientation, and continuous improvement.

Skills

Qualifications & Experience:

• Bachelors degree in Real Estate Management, Business Administration, Facilities Management, or related field.
• Masters degree or MBA is an advantage.
• 10- 15 years of experience in community or property management within large-scale real estate developments (residential, mixed-use, or gated communities).
• Proven leadership experience in managing multidisciplinary teams and service providers.
• Strong understanding of Saudi real estate regulations, RERA (if applicable), and FM standards.
• Excellent communication skills in English (Arabic preferred).

Key Skills:

• Strategic planning and community management
• Budgeting and financial control
• Facilities and asset management
• Vendor and contract management
• Customer relationship and stakeholder management
• Crisis management and problem-solving
• Leadership and people development