Responsibilities

• Collect and document requirements from banking and finance clients, and turn them into a clear BRD and user stories.
• Map and model current and target processes (As Is and To Be).
• Write business rules and decision matrices for credit strategies (origination, pricing, limits, collections) in a form that can be configured on the platform.
• Prepare acceptance test cases and support the client through UAT until sign off.
• Work with the data science team to turn model outputs (scorecards, recovery prioritization) into functional requirements and monitoring dashboards.
• Prepare status reports, meeting minutes, and records of scope decisions and change requests.
• Run client workshops and present solutions to their business teams.

Required Qualifications

• Bachelor's degree in MIS, Computer Science, Accounting, Finance, or a related field.
• At least 2 years of hands on business analysis experience, preferably in banking, finance, or a technology provider serving this sector.
• Good knowledge of the credit lifecycle: application, verification, decisioning, monitoring, delinquency, and collections.
• Ability to write client facing requirements documents in both Arabic and English.
• Enough SQL to query and check data on your own.
• Advanced Excel and documentation tools (Jira, Confluence, Visio, or similar).

Preferred Qualifications

• Experience with credit decisioning platforms, loan origination systems, or collections systems.
• Knowledge of SIMAH reports and credit bureau products.
• Power BI or a similar visualization tool.
• Experience working in an Agile environment.