At Chalhoub we express the exceptional!
Working as a Luxury Tech Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
Key Responsibilities
- Store level sell out target accountability.
- Build category manager relationships at store level.
- Monitor daily and weekly sales performance of each Expert within the assigned coverage.
- Supervise, motivate, and manage a team of permanent Experts to achieve set sellout target
- Maintain accurate records of individual sales results, team performance, and activities
- Improvement of individual Expert performance and skills.
- Ensure in store stock in appropriate level in the assigned stores.
- Foster a positive, high-energy team environment focused on results
- Address and resolve any performance issues
- Ensure the team is delivering excellent customer service
Desired Candidate Profile
Strong communication skills
Previous Experience in Retail (Fashion, Jewlery, Accessories, Technology
English language
2 years' experience
Excel skills