Job Description

Job Introduction

We are hiring proficient talents in Arabic dialects in the Kingdom of Saudi Arabia and the Gulf region to support our smart-dialect model project for financial call center centers. You will conduct dialect research, provide business and data consulting, identify differences and application priorities for various dialects in financial customer service scenarios, and support data collection and model improvement.

Job Responsibilities

1. Research the application of Najdi, Hejazi, Gulf, and other dialects in scenarios involving financial customer service, outbound collections, and handling customer complaints.
2. Classify differences in vocabulary, financial expressions, and affective expressions across dialects, and provide reference cases.
3. Provide recommendations on dialect selection and coverage priority for banks, insurance, and other businesses.
4. Plan channels for collecting Arabic texts, assess feasibility and compliance risks of data sources.
5. 【Optional】 Participate in evaluating ASR and LLM models, and verify local adaptability of model outputs.

Skills

Job Requirements

Basic Requirements

1. Saudi citizen or long-term resident in Saudi Arabia; proficient in Najdi or Hejazi dialect. Preferable knowledge of Gulf Arabic and Arabizi/colloquial Arabic with good understanding of local language and culture.
2. Prefer prior experience in financial call centers, banks, insurance, debt collection, or related fields.
3. Must be bilingual in Arabic and English for daily communication.
4. Ability to work remotely part-time, attend weekly meetings on time, and complete assigned research and documentation tasks.

Preferred Qualifications

Experience in text clarification, AI model training, and speech evaluation and other related areas is a plus.

Additional Benefits and Work Style Notes

• Remote work, task-based arrangement.
• Hourly pay: $20 per hour.