About Shangri-La Jeddah

Shangri-La Jeddah is located on the new Jeddah Waterfront along the shores of the Red Sea, setting a new standard for luxury in the city. The hotel features floor-to-ceiling windows that integrate the outdoors, with stylish interiors reflecting the surrounding sea and sandy beaches. The property includes a dedicated Kids Club and offers innovative dining concepts.

The Service Associate Role

Shangri-La Hotel in Jeddah is seeking a Service Associate for a full-time position. This role is integral to supporting the daily operations within the hotel's service department, with a primary focus on laundry operations. The Service Associate ensures that all tasks are performed efficiently and according to established standards, contributing to the overall guest experience.

Key Responsibilities

• Report for duty in full, clean, and well-groomed attire.
• Accurately sign in when reporting on duty and sign out when reporting off duty.
• Prepare daily production forms as required.
• Conduct routine checks of the work area for necessary preparations.
• Verify that all equipment is in good working condition.
• Clean and tidy the designated work area before the end of the shift.
• Shut down steam pipes (where applicable), switches, and the main panel during the last shift.
• Handover dirty uniforms to the Linen Room.
• Adhere to environmental best practices, including reducing waste, recycling when possible, and reusing whenever applicable.

Qualifications and Experience

• Minimum of 1 year of experience in laundry operations within a hotel of at least 200 rooms, or in a large commercial laundry facility.
• Willingness to work extended duty hours as operational demands require.

Our Workplace Culture

Shangri-La offers a workplace that values individual passion and supports self-realization and personal growth. The company provides structured learning and development pathways, presenting opportunities to advance professional craft and leadership skills. Teams promote inclusion and respect, value diversity, and foster a secure environment where all employees can thrive.

Application Details

Qualified candidates who meet the specified requirements are invited to apply for this full-time Service Associate position in Jeddah.