The Digital Solution Architect (Telco) is responsible for designing end-to-end digital solutions across the complete Telco IT stack, translating business requirements into scalable, standards-aligned architectures. The role bridges pre-sales, solution design, and delivery — partnering with operators, internal teams, and technology vendors to architect BSS/OSS, digital channels, and cloud-native platforms that drive operator transformation and revenue growth. Key Responsibilities
Responsibilities Design end-to-end digital solutions spanning BSS, OSS, digital channels, and customer engagement platforms. Develop solution blueprints, HLDs, LLDs, integration architectures, and deployment topologies aligned to TM Forum frameworks (e TOM, SID, TAM, ODA). Define API strategies leveraging TMF Open APIs (TMF620, TMF622, TMF629, TMF637, TMF641, etc.) and event-driven integration patterns. Architect cloud-native, microservices-based solutions on AWS, Azure, or GCP, including containerization (Kubernetes, Docker) and CI/CD pipelines. Lead solution discovery workshops with telecom operators across consumer, B2B, and wholesale segments.. Apply deep knowledge of the full Telco IT stack: CRM, Order Management, Product Catalog, Billing & Charging (CBS), Revenue Management, Mediation, Provisioning, Service Activation, Inventory, Assurance, and Analytics. Provide architectural oversight during implementation, ensuring designs are realized faithfully and risks are mitigated. Review integration designs, data models, and non-functional requirements (performance, security, scalability, availability). Support program managers on technical risk management, change requests, and scope governance.
Requirements10+ years in telecom IT, with hands-on architecture experience across at least two of: BSS, OSS, Digital Channels, Data & Analytics. Experience with digital channels (web, mobile, e SHOP, self-care), CPQ, and partner/dealer ecosystems. TOGAF certified or equivalent enterprise architecture experience. Strong grasp of TM Forum frameworks (e TOM, SID, TAM, ODA, Open APIs). Experience with microservices, API gateways, event streaming (Kafka), and integration platforms Excellent communication and storytelling — able to present to both technical teams and C-level executives. Workshop facilitation and stakeholder management across multi-vendor environments. Bachelor's or Master's in Computer Science, Engineering, or Telecommunications. Experience in MEA, GCC, or similar emerging-market telecom transformations