Overview of the factory and the job

Al-Tiklam Factory for Industry is a leading factory in the retail and services sector in the Kingdom of Saudi Arabia, seeking to support and enhance its commercial team by joining a committed and specialized Sales Employee. This position plays a vital role in achieving growth objectives by providing exceptional services to customers, developing relationships with current and new customers, and achieving monthly, quarterly, and annual sales targets.

Responsibilities and duties

• Receive clients and provide technical and product advice according to their needs.
• Present products, explain specifications and benefits, and provide quotations and simplified contracts when needed.
• Achieve monthly sales targets
• Follow up with customers post-sale to ensure satisfaction, and promptly and effectively resolve any issues or inquiries.
• Organize and arrange product displays and update promotional and discount materials in the showroom/store.
• Participate in promotional periods and sales planning in line with the company plans.
• Prepare periodic sales reports, analyze results, and provide performance improvement recommendations.
• Collaborate with marketing and customer service teams to deliver integrated service and enhance the customer experience.

Qualifications and requirements

• University diploma from a recognized institution (two years) or equivalent in related disciplines.
• 1 to 2 years of experience in sales or customer service-related activities or retail selling readiness.
• Residence in Riyadh, Saudi Arabia, and ability to travel within the region as needed.
• Proficiency in Arabic speaking and writing; English proficiency is preferred as a primary requirement and its proficiency in communication with international customers, if any.
• Strong communication skills, team spirit, and high ability to persuade and negotiate.
• Commitment to policies and regulatory procedures, and accuracy in data entry and reporting.

Skills required

• Effective sales and negotiation skills and offering solutions that meet customer needs.
• Ability to read customer needs and build long-term relationships.
• Time management, prioritization, and ability to handle pressure of appointments and sales.
• Familiarity with basic office software (Word, Excel).
• Ability to work in a multitasking environment and achieve defined targets within a timeframe.

Benefits and perks

• Salary 5000 SAR with performance-based incentives related to performance and sales.
• Annual leave benefits and leave system according to applicable regulations at Al-Tiklam Factory for Industry.
• Opportunities for professional development and regular trainings to enhance selling and customer service skills.