Role: Fraud & Authentication Consultant Location: Riyadh, Saudi Arabia Type: 1 Year Contract
Salary: SAR 40000 to SAR 45000/ Month all inclusive.
Responsibilities:Develop a deep understanding of the bank’s credit card portfolio, including customer segments, spend behavior, and lifecycle performance Drive authorization optimization strategies to improve approval rates across the issuing portfolio while maintaining risk thresholds Analyze authorization declines (codes, patterns, drivers) and identify opportunities to reduce false declines and enhance customer experience Collaborate with fraud and risk teams to optimize fraud rules and controls without negatively impacting genuine transaction approvals Monitor and report on key issuing KPIs: approval rates, decline rates, fraud rates, and portfolio performance metrics Provide data-driven insights and analytics to support decision-making across cards business, risk, and operations teams Enhance reporting dashboards (MIS) for issuing portfolio, focusing on authorization performance and fraud trends Act as the interface between Client and issuer stakeholders (cards business, risk, fraud, operations), ensuring alignment on initiatives and outcomes Support implementation of authorization and fraud optimization use cases and recommendations within the issuing environment Establish governance cadence with stakeholders to track performance, outcomes, and ongoing enhancements Coordinate with Clients teams to incorporate best practices and global insights into the issuing portfolio Ensure effective knowledge transfer and capability building within the bank’s cards and fraud teams
Required Skills:10–12 years of experience in cards issuing, fraud risk, and authorization management Strong understanding of credit cards issuing business lifecycle (activation, usage, retention, spend growth) Proven experience managing authorization strategies and fraud controls in issuing environments Familiarity with fraud and auth platforms Ability to translate analytics into actionable portfolio-level interventions Experience working closely with cards business teams (not just acquisition/sales) Strong stakeholder management across risk, fraud, and cards portfolio teams Awareness of SAMA regulations around fraud reporting & liability Experience in local market fraud trends (KSA/GCC) Understanding of compliance vs business trade-offs