NOVOTEL -
السعودية , الرياض
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NOVOTEL

تفاصيل الوظيفة

Job Description

Roles & Responsibilities

Job Description


Tamayyaz is seeking a professional and customer-focused Receptionist to join our team in Riyadh, Saudi Arabia. As the first point of contact for our organization, you will play a vital role in creating a welcoming environment for visitors, clients, and employees. This position requires exceptional organizational skills, strong communication abilities, and a commitment to delivering outstanding customer service in a fast-paced office setting.

  • Greet and welcome visitors, clients, and employees with professionalism and courtesy
  • Answer, screen, and direct incoming phone calls to appropriate departments or personnel
  • Schedule and manage appointments using scheduling software while maintaining accurate calendars
  • Maintain the reception area in an organized, clean, and professional manner
  • Process administrative tasks including mail distribution, data entry, and document management
  • Provide information about company services and direct inquiries to relevant departments
  • Manage visitor logs and ensure compliance with security protocols
  • Support office operations by assisting with general administrative duties as needed
  • Handle correspondence and maintain confidentiality of sensitive information
  • Demonstrate professional communication standards in all interactions, both verbal and written

Qualifications


  • Proven experience in a reception, customer service, or similar front-facing role
  • Excellent verbal and written communication skills in English
  • Strong organizational and time management abilities
  • Proficiency with Microsoft Office applications and phone systems
  • Ability to multitask and prioritize in a busy environment
  • Professional demeanor with a friendly and empathetic approach to customer interactions
  • Bilingual capabilities in Arabic and English (preferred)
  • Experience with scheduling software and appointment management systems (preferred)
  • Ability to maintain composure and handle multiple inquiries simultaneously
  • Strong interpersonal skills and ability to work collaboratively with diverse teams

Additional Information


Your Team and Work Environment:

In 1 2 sentences, introduce the team, hotel, or workplace in a way that reflects the culture.

Note: Adjustments may be made according to specific local or legal requirements, such as work permits.

Our Commitment to Diversity & Inclusion:

We are an inclusive company, and our goal is to attract,

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حول NOVOTEL
السعودية, الرياض