Job Description

Roles & Responsibilities

This is a hands-on leadership role focused on optimizing clinical workflows, enhancing EMR adoption, and bridging the gap between clinicians and technology across hospital and outpatient environments.

The role includes:

• Leading clinical informatics operations and EMR optimization (InterSystems TrakCare preferred)

• Partnering closely with physicians, nursing, pharmacy, radiology, and allied health teams

• Driving clinical workflow improvement, analytics, training, and change management

• Managing and developing a growing informatics team across multiple facilities

• Supporting digital transformation initiatives that directly improve patient care and operational efficiency

• Supports system enhancements, upgrades, adhocs and patch fixes in coordination with Intersystems.

Desired Candidate Profile

Education & Certifications

• Bachelor’s degree in health informatics, Nursing, Medicine, IT, or related field (required)

• Master's degree (preferred)

• CPHIMS, PMP, or EMR vendor certifications (preferred)

• Clinical licensure (RN, MD, allied health) is a distinct advantage

Experience

• 7+ years in healthcare IT / clinical informatics; 2+ years in a supervisory or management role

• Hands-on experience with Hakeem (InterSystems TrakCare), Epic, Cerner, or equivalent EMR/EHR

• Strong understanding of clinical workflows — medical, nursing, pharmacy, radiology, lab, allied health

• Experience in clinical content development, EMR implementations, and multi-facility operations

• Familiarity with CBAHI, MOH, CHI/NPHIES regulations (preferred)