Job description

Housekeeping Manager
The Ritz-Carlton Residences, Diriyah
The Opportunity
At The Ritz-Carlton Residences, Diriyah, every detail matters. From the presentation of private residences to the care of shared spaces, our environment must reflect the highest standards of luxury living.
We are seeking a
Housekeeping Manager
to lead the delivery of exceptional cleanliness, presentation, and comfort across the residences. This role is central to shaping the daily experience of our residents—ensuring that every space is meticulously maintained and every interaction reflects the brand’s legendary service culture.
What You Will Do
Operational Excellence
Lead day-to-day housekeeping operations across residences, public areas, and back-of-house spaces
Ensure all areas are maintained to the highest standards of cleanliness, presentation, and hygiene
Implement and oversee a rigorous inspection programme, ensuring consistency and accountability
Coordinate closely with Front Office and Engineering to ensure seamless operations and communication
Quality & Detail
Conduct regular inspections of residences and public areas, driving immediate corrective action where needed
Maintain strong control over inventory, supplies, and equipment to support efficient operations
Continuously refine processes to elevate standards in line with The Ritz-Carlton expectations
Resident Experience
Contribute to a refined and personalised residential experience through attention to detail and service excellence
Respond to resident requests and concerns with professionalism, urgency, and care
Support a culture where housekeeping is seen as an integral part of the overall living experience
People Leadership
Lead, train, and develop a high-performing housekeeping team
Foster a positive, collaborative, and accountable working environment
Ensure team members are well-equipped, engaged, and aligned with service expectations
Recognise performance and support continuous development across all levels
Performance & Efficiency
Manage staffing levels in line with business demands and operational priorities
Support departmental budget management, balancing cost control with quality delivery
Monitor performance metrics and implement improvements to drive efficiency and consistency
Who We’re Looking For
You are a
detail-oriented leader
with a passion for excellence and a strong understanding of luxury standards.
Experience & Background
Experience in housekeeping leadership within luxury hospitality, residences, or high-end real estate
Strong operational knowledge of housekeeping systems, processes, and quality control
Proven ability to lead teams and maintain high service standards in a fast-paced environment
Education
Hospitality, Business, or related qualification preferred
Equivalent experience in a similar environment will also be considered
Leadership & Personal Attributes
Exceptional attention to detail and commitment to quality
Strong organisational and communication skills
Service-driven mindset with a focus on resident satisfaction
Ability to lead by example and inspire team performance
Calm, solutions-oriented approach in a dynamic environment
Why Join Us
This is an opportunity to be part of a landmark development, setting new standards in luxury residential living. You will play a key role in shaping the daily environment and experience of our residents.
At The Ritz-Carlton, our Ladies and Gentlemen create exceptional experiences—every detail, every day.
Our Commitment
At Marriott International, we are dedicated to being an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Preferred candidate

Years of experience

1+ years

Nationality

Saudi Arabia

Degree

Bachelor's degree / higher diploma