Job Description

Roles & Responsibilities

Operational Business Development ✓ Achieving an assigned sales and profitability goal. ✓ Selling and supporting the firm’s complete product and service offering to an assigned set of named accounts. Focusing on customers with high-value, strategic growth opportunities by doing multi-channel customer interactions and face-to-face meetings. ✓ Retains and profitably grows firm volume, sales, and profitability through proactive management of assigned large-customer relationships. ✓ Penetrates assigned accounts / markets by: o Up-selling & Cross-selling new or additional products or services to current customers. o Finding additional buyers within the assigned customer location. ✓ Sells the firm’s complete offering of products and services. ✓ Leads all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management. ✓ Develops customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, ✓ Proactively manages customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction. ✓ Takes responsibility for accounts receivables from Clients by assisting Finance to collect pending amounts from Clients ✓ Recruits & manages a network of partners from the industry and outside to achieve the assigned business goals ✓ Works on self-generating leads & opportunities & also works with inside sales & marketing to augment it ✓ Work with CRM and other tools and ensure its updated with correct information

· Achieves assigned sales quota · Meets assigned expectations for profitability · Establishes customer account plans that meet company standards in all assigned accounts. · Maintains high customer satisfaction ratings that meet company standards · Completes required training and development objectives within the assigned time frame

Desired Candidate Profile

Education and Certification o Bachelor’s degree (Preferably in Sales & Marketing) o MBA is an added advantage Knowledge and Skills o Should have at least 3 years of hands-on experience in IT solutions in enterprise software. o A record of achievement in the Sales Manager position. Experience o Minimum 5 years of sales experience in a business-to-business, large/strategic customer segment