Company Overview

Fast Fit EMS Fitness Company was founded in 2019 and has
grown into a leading EMS fitness brand in Saudi Arabia. The company operates 11
fitness clubs across major cities and is known for delivering high-quality
EMS training solutions. Fast Fit is committed to innovation, customer
satisfaction, and providing strong career growth opportunities for its
employees.

Position Summary

The Sales Specialist (Call Center) is responsible for
handling inbound and outbound customer interactions, converting inquiries into
sales opportunities, and delivering an excellent customer experience. This role
focuses on achieving sales targets, managing customer requests, and building
strong relationships through professional communication across phone and
digital channels.

Key Responsibilities

Sales & Customer Engagement

Handle customer inquiries through
phone calls, emails, and digital channels in Arabic and English.

Convert leads and inquiries into
confirmed memberships or sales opportunities.

Achieve individual and team sales
targets while maintaining service quality.

Follow up with potential clients
and manage leads effectively.

Communication & Relationship Management

Provide clear, accurate information
about services and offers.

Demonstrate persuasive
communication and active listening skills.

Build trust-based relationships
with customers.

Maintain a professional and polite
communication style at all times.

Operations & Performance

Accurately document customer
interactions and sales activities.

Manage multiple tasks efficiently
in a fast-paced environment.

Collaborate with team members to
support sales campaigns and initiatives.

Contribute positively to the
overall team culture and work environment.

Qualifications & Requirements

Experience & Education

Minimum 1 year of experience in sales, call center, or customer service (preferred).

Bachelor’s Degree is preferred,
but not mandatory.

Candidates with strong sales
aptitude and customer-handling experience will be considered.

Skills & Competencies

Strong verbal and written
communication skills.

Fluency in Arabic and English.

Persuasive selling and negotiation
skills.

Strong phone etiquette and active
listening ability.

Ability to multitask, prioritize,
and manage time effectively.

Comfortable working in a
target-driven and fast-paced environment.

Professional appearance and
polished demeanor.

Work Schedule

5 working days per week

Call center–based role

Benefits & Growth Opportunities

Competitive salary package

High commission structure

Performance-based incentives

Comprehensive health insurance
coverage

Specialized internal training
programs

Career growth and promotion
opportunities

Opportunities for regional and
global exposure

30 days of paid annual leave