Company Description
Novotel & Mercure Al Anoud, part of Accor Group, is a premium hotel in Riyadh that offers world-class hospitality services. We strive to create a memorable guest experience by combining innovation, comfort, and exceptional service. Join us and be part of a dynamic team driving digital transformation in hospitality
Job Description
The Cluster Director of People& Culture is responsible for overseeing and driving the People & Culture strategy and operations across multiple properties within the cluster. This includes talent acquisition, colleague engagement, performance management, training and development, compliance, and promoting a culture of diversity, inclusion, and well-being. The role supports Cluster General Managers and ensures alignment with Accor’s vision, values, and strategic goals.
Key Responsibilities:
• • Lead and implement Peoplet & Culture strategies across the cluster hotels in alignment with corporate guidelines.
• • Oversee end-to-end recruitment processes and ensure top talent acquisition.
• • Drive engagement and recognition initiatives to foster a positive workplace culture.
• • Develop and monitor training and development programs to support colleague growth.
• • Ensure compliance with labor laws, Accor policies, and local regulations.
• • Manage performance evaluation cycles and support departmental coaching and feedback.
• • Support leadership development and succession planning.
• • Lead communication and internal branding initiatives that enhance colleague experience.
• • Collaborate with property leaders on all HR-related matters and provide strategic guidance.
• • Act as a champion of diversity, equity, inclusion, and mental well-being in the workplace.
Qualifications
Minimum 8 years of progressive HR experience, with at least 3 years in a leadership role within hospitality.
• Cluster or multi-property HR experience preferred.
• Strong leadership and strategic thinking abilities.
• Excellent interpersonal and communication skills.
• Comprehensive knowledge of local labor laws and HR best practices.
• Experience in leading organizational change and employee engagement programs.
• Proficiency in HR systems and Microsoft Office Suite.
• Diploma or Bachelor’s degree in Human Resources, Business Administration, or related field. Master’s degree is a plus.
Additional Information
Other Requirements
Ability to manage cluster operations across multiple properties
Strong stakeholder management skills (owners, auditors, banks, government entities)
Capability to work under pressure and meet strict reporting deadlines