Responsible for welcoming customers at the branch, explaining domestic worker recruitment services, following up on customer applications from contract signing to completion, and achieving sales targets in line with company policies.
Key Responsibilities:
- Greet customers and understand their needs.
- Explain available domestic worker services and recruitment procedures.
- Complete contracts and prepare required documents.
- Follow up on applications and coordinate with relevant departments.
- Achieve monthly sales targets.
- Respond to customer inquiries and maintain good customer relationships.
- Ensure compliance with company policies and regulations.
Skills
- Strong communication and interpersonal skills
- Customer service and relationship-building
- Sales and negotiation skills
- Ability to understand customer needs and provide suitable solutions
- Basic knowledge of recruitment and contract procedures
- Time management and ability to handle multiple customers
- Attention to detail and accuracy in documentation
- Teamwork and coordination with internal departments
- Problem-solving and handling customer objections
- Basic computer skills (data entry, email, CRM systems)