Job Description:Position Title: Sales Executive Department: Sales & Marketing Reports To: Sales Manager/Branch Manager Location: Riyadh/Dammam
Position Overview:The Sales Executive is responsible for generating new business opportunities and managingclient relationships within the freight forwarding and logistics sector. This role requiresstrong communication, negotiation, and organizational skills to ensure revenue targets aremet while maintaining high customer satisfaction.
Key Responsibilities:
Business Development• Identify and pursue new business opportunities in Air, Ocean and Land freight services.• Develop and maintain a healthy sales pipeline through continuous prospecting. Client Relationship Management• Build and nurture strong relationships with existing and prospective clients.• Conduct regular client visits, presentations, and business reviews to promote service offerings. Sales Operations• Coordinate with the pricing and operations teams to prepare and submit quotations on time.• Actively follow up on proposals and close sales deals efficiently. Internal Coordination• Liaise closely with operations, documentation, and customer service teams to ensure smooth execution of shipments and proper job closures. Customer Service & Issue Resolution• Address customer inquiries, complaints, and service-related issues promptly and professionally. Reporting & Compliance• Submit regular sales reports, activity updates, and work-related notifications to the line manager.• Ensure timely submission of invoices and follow up on collections within agreed credit terms.• Ensure accurate and timely submission of KYC and legal documents to the accountsteam.
Required Skills & Competencies:
• Strong knowledge of freight forwarding services• KSA Sales Experience is must.• Excellent communication, presentation, and negotiation skills.• Ability to work independently with a high level of accountability.• Proficiency in CRM tools and Microsoft Office Suite is a plus.
Performance Metrics:
• Achievement of assigned sales targets (Monthly/Quarterly/Annual).• Client acquisition and retention rate.• Timeliness of quote submissions and job closures.• Collection efficiency and documentation compliance.