We are seeking an experienced Facility Manager to lead the operational performance of mall and hospitality assets within a professional facilities management environment. The role is responsible for ensuring service continuity, regulatory compliance, cost efficiency, and optimal asset performance across high-traffic facilities, in alignment with agreed SLAs, KPIs, and operational standards.

Key Responsibilities

• Manage day-to-day facility operations in accordance with approved SLAs, KPIs, and operational frameworks.
• Ensure optimal performance, availability, and reliability of MEP, HVAC, and mechanical systems.
• Plan, execute, and monitor preventive and corrective maintenance programs to maximize asset uptime.
• Oversee contractors, service providers, and specialist vendors, ensuring compliance with contractual obligations and performance benchmarks.
• Enforce HSE, statutory, and regulatory compliance, including local authority requirements.
• Control operating budgets, monitor OPEX, and drive cost-optimization initiatives without compromising service quality.
• Prepare operational reports, performance dashboards, and management reviews.
• Lead, supervise, and develop facility management teams, ensuring adherence to operational procedures and service standards.
• Support smooth operations in high-footfall environments, maintaining safety, reliability, and customer experience.

Skills

• Bachelor’s degree in mechanical engineering.
• 10–12 years of proven experience in Facilities Management operations.
• Mandatory experience managing malls and hospitality facilities.
• Strong technical expertise in HVAC, MEP systems, and building operations.
• Solid understanding of SLA-based service delivery and KPI monitoring.
• Fluency in Arabic and English (spoken and written).
• Strong leadership, communication, and stakeholder management skills.
• Ability to operate in structured, performance-driven environments.