Jobs / Customer Service Jobs / Senior Customer Service
On-site Full Time
Alogayell Consulting Engineers -
Saudi , Jeddah
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Alogayell Consulting Engineers
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Job Details

Employment Full Time
Category -
Industry Architecture & Planning
-Job Overview: We are seeking a friendly and dedicated Senior Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, handling inquiries, providing product and service information
Key Responsibilities :-Serve as the first point of contact for customers via phone, email, or chat.-Provide accurate information about products and services.-Handle customer inquiries, complaints, and requests with professionalism.--Resolve issues efficiently to ensure customer satisfaction.-Maintain records of customer interactions and feedback.
Qualification & Experience :-Excellent communication and interpersonal skills.-Strong problem-solving abilities and patience.-Ability to multitask and work under pressure.-Previous customer service experience is a plus.-Experience not less than two years- Bachelor's degree or Diploma-Customer service certificates-Proficiency in using at least 2–3 customer service programs (Zendesk, Freshdesk, or similar platforms).
-English is a prerequisite
Must be available to join us immediately
Apply on the Job Website
About Alogayell Consulting Engineers
Saudi, Jeddah
Architecture & Planning
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