Company Description

MDS for Computer Systems (MDS CS) is a leading technology provider specializing in hardware and services, partnering with top vendors such as Cisco, HPe, and Oracle. As part of MDS System Integration, it leverages a team of over 2,600 professionals with extensive certifications to deliver advanced digital solutions and accelerate business growth. With 60 affiliates across the Middle East and Turkey and a presence in 11 countries and 18 cities, MDS CS serves a diverse customer base of over 5,000 clients. The company is dedicated to driving business transformation and excellence through robust technology systems and an extensive partner ecosystem.

Role Description

This is a full-time, on-site role located in Riyadh for an Information Technology Technician. Responsibilities include providing technical support, troubleshooting IT issues, delivering customer service, and ensuring the smooth operation of hardware and software systems. The role also involves training staff on IT systems and collaborating with internal teams to implement efficient technical solutions.

Qualifications

Proficiency in Troubleshooting and Technical Support to resolve hardware and software issues effectively Comprehensive knowledge of Information Technology systems and infrastructure Strong Customer Service skills to assist and communicate with end users professionally Experience in providing Training to users on IT tools and systems Excellent problem-solving abilities and ability to work in a fast-paced environment Bachelor's degree in Information Technology, Computer Science, or a related field is preferred Previous experience in a similar role is advantageous