PRO is responsible for handling all official documentation and liaising with government authorities to ensure smooth business operations. This includes managing visa and immigration procedures, labor and employment compliance, and maintaining strong relationships with relevant government entities and platforms. The role requires a proactive professional with excellent organizational skills and a deep understanding of Saudi regulations and all platforms such as QIWA, GOSI, Absher, and Mudad.

Key responsibilities:

Government Liaison and Compliance:

• Serve as the primary point of contact with government authorities for all official matters.
• Monitor and stay updated on changes in Saudi laws, regulations, and policies, advising management on compliance.
• Ensure timely renewal of company licenses, permits, registrations, and certifications (e.g., commercial registration, Saudization certificates).
• Handle audits, inspections, and any government inquiries or disputes.

Visa and Immigration Management:

• Process work visas, Iqamas (residence permits), and residency renewals, transfers, or cancellations for employees and dependents.
• Manage exit/re-entry visas, final exit procedures, and related formalities.
• Coordinate mandatory procedures such as medical examinations, fingerprinting, and background checks for new hires.

Labor and Employment Services:

• Manage employee records and processes on government platforms like QIWA (labor management system), GOSI (social insurance), Absher (e-services portal), Muqeem (visa services), and Mudad (payroll compliance).
• Ensure adherence to Saudi labor laws, including contract registrations, wage protection, and end-of-service benefits.
• Support Saudization initiatives by tracking quotas and assisting with hiring and training programs.

Document and Record Management:

• Prepare, submit, and track applications, forms, and documents required by government bodies.
• Maintain accurate and confidential records of all official documents, such as Iqamas, labor cards, trade licenses, and employee files.
• Organize and archive physical and digital records in compliance with data protection regulations.

Skills

Education:

• Bachelor's degree in Business Administration, Public Relations, Communications, Law, Human Resources, or a related field. A diploma or high school certificate may suffice with extensive experience, but a degree is preferred.

Experience:

• A Minimum 3-5 years of hands-on experience as a PRO or in a similar government relations role in Saudi Arabia.
• Proven track record in handling immigration, labor compliance, and regulatory affairs.

Knowledge and Skills:

• In-depth understanding of Saudi Arabian laws, including immigration, labor, and commercial regulations.
• Proficiency with all government platforms like QIWA, GOSI, Absher, Muqeem, and Mudad.
• Excellent verbal and written communication skills in Arabic and English (additional languages are a plus).
• Strong organizational, time management, and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for document preparation and reporting.
• Ability to handle confidential information with discretion.
• Ability to work under pressure and meet tight deadlines in a fast-paced environment.
• Valid Saudi driver's license (preferred, as the role may involve travel to government offices).