Area Manager

This position is responsible for ensuring quality service delivery to achieve desired business results through the management of multiple salons.

Motivate and train a team of managers, supervisors and staff. 

As an Area Manager, you will hire and train new employees for positions in salons. Lead your teams to success by staying organized, delivering steps to customer care, refine operations and profitability while working some hours behind the chair and other hours enhancing the salons (on the floor).

• Manages the selection, training, assessment, and development of high-quality salon managers to assure maximum effectiveness, motivation, and retention.
• Directs the implementation and communication of tools and resources to help salon employees achieve sales targets and other key measures to grow their salons and achieve profitability.
• Directs the implementation and communication of salon operations processes to ensure compliance with established standards.
• Coaches and provides feedback to salon employees to improve brand delivery and salon operations
• Provides strategic direction to salon employees related to the identification and support of underperforming salons/staff to ensure opportunities are addressed in a timely manner and performance and/or improvement plans are in place.

This position description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not intended to be an exhaustive list of all responsibilities, activities and skills required of the position and people in the position.

Key Skills & Requirements:

• People Management
• Operations Management
• Communication & Problem-Solving
• Negotiation Skills 
• Customer Relations Management
• Sales & Financial Management 
• Experience in salon/spa, or experience in multi-unit retail management
• Ability to work in multiple salons in surrounding areas
• Experience in the Saudi market
• Fluency in Arabic & Proficiency in English