Restaurant Hostess / Restaurant Supervisor

Saudi

Position Overview:

As the Hostess / supervisor, you will play a key role in creating a warm and inviting atmosphere for our guests. You will ensure smooth seating arrangements, manage reservations, and provide excellent customer service to enhance the overall guest experience.


  • Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
  • Asking guests for feedback on their experience, and taking steps to address any issues that arise.
  • Anticipating guests' needs and responding proactively to ensure a positive dining experience.
  • Giving guests menus and addressing any preliminary questions they may have.


Key Responsibilities:



  • Greet guests warmly as they enter the restaurant and ensure a pleasant first impression.
  • Manage reservations, answer phone calls, and handle guest inquiries in a professional manner.
  • Coordinate seating arrangements to maximize table utilization while ensuring guest comfort.
  • Provide accurate information about the menu, special offers, and restaurant services.
  • Handle guest complaints or concerns efficiently and escalate when necessary.
  • Maintain a clean and organized reception area.
  • Collaborate with the restaurant team to ensure seamless service and guest satisfaction.


Skills

Skills:



  • Able to handle money accurately and operate a point-of-sale system.
  • Strong ability to maintain a positive, friendly attitude while delivering top-notch customer service in a fast-paced environment.
  • Excellent teamwork skills, with the ability to support and communicate effectively with all members of the restaurant staff.
  • Equipped to adequately manage money and handle a point-of-sale system.


Qualifications:

  • High school diploma or equivalent; additional hospitality or customer service training is a plus.
  • Prior experience as a hostess, receptionist, or in a customer-facing role is preferred but not required.
  • Excellent interpersonal and communication skills.
  • Fluent in Arabic and in English.
  • Friendly, approachable, and well-presented.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Strong organizational skills and the ability to multitask in a fast-paced environment.


Post date: 27 Rajab 1446 - Today
Publisher: Bayt
Post date: 27 Rajab 1446 - Today
Publisher: Bayt