Job Purpose:

The Head of Handover is responsible for managing and overseeing the entire handover process from construction or project completion to operations within a facility management context. This role ensures that all relevant documentation, assets, and systems are accurately transitioned, and that the facility is fully operational, compliant, and ready for day-to-day management.

Key Responsibilities:

• Oversee Handover Process: Lead the handover process of newly built or renovated properties to ensure smooth transition to operations. Coordinate with construction teams, contractors, and other departments.
• Documentation Management: Ensure that all necessary documentation (manuals, warranties, compliance certificates, as-built drawings, operation schedules) is received, reviewed, and handed over to the operations team.
• Asset Verification: Verify that all assets (equipment, systems, and machinery) are in working order, and ensure that operations staff are trained to use them effectively.
• Quality Assurance: Ensure that all systems and equipment meet company standards and client expectations before formal handover.
• Coordination with Stakeholders: Collaborate with project managers, engineers, contractors, and client representatives to ensure alignment and address any discrepancies or issues.
• Ensure Compliance: Ensure that all relevant safety, quality, and legal standards are met before the handover process is completed.
• Training & Support: Coordinate training for the operations team on the facilities’ systems and any new equipment or processes implemented.
• Reporting & Feedback: Prepare detailed reports on the handover process, including any challenges or areas for improvement, and provide recommendations to improve future handovers.
• Post-Handover Support: Provide continued support during the initial operational phase after handover, ensuring that any issues or defects are addressed promptly.

Skills & Qualifications:

• Bachelor’s degree in Facilities Management, Engineering, Construction, or a related field.
• At least [5] years of experience in facility management or related sectors, with a focus on project handovers.
• Strong knowledge of building systems, maintenance, operations, and industry standards.
• Proven experience in managing cross-functional teams and coordinating with multiple stakeholders.
• Excellent organizational and communication skills.
• Problem-solving abilities and attention to detail.
• Familiarity with relevant software tools for project management and documentation.

Preferred Skills:

• Certification in Facilities Management (e.g., IFMA, BIFM) or Project Management (PMP).
• Knowledge of sustainability and energy management practices.
• Experience in managing both commercial and residential properties.

Working Conditions:

• Full-time position.
• Occasional travel to project sites may be required.
• Work in an office environment, with occasional outdoor work related to site inspections and handover procedures.