Overview:

We are seeking an experienced and highly motivated Operations Manager to oversee the day-to-day operations of our catering services and restaurant(s) in Riyadh. The ideal candidate will have a strong background in food and beverage operations, including catering services, restaurant management, staff supervision, inventory control, and customer satisfaction. The Operations Manager will ensure the smooth and efficient running of the business, meeting both operational targets and customer expectations.

Responsibilities:

• Oversee daily operations to ensure efficiency and quality in service delivery.
• Develop and implement operational strategies to improve productivity and customer satisfaction.
• Manage and train staff, ensuring they adhere to company policies and procedures.
• Monitor inventory levels and manage supply chain logistics to minimize waste.
• Conduct regular performance evaluations and provide feedback to team members.
• Collaborate with other departments to align operational goals with overall business objectives.
• Prepare and manage budgets, ensuring financial targets are met.
• Resolve customer complaints and issues promptly to maintain a positive company reputation.
• Ensure compliance with health and safety regulations within the workplace.
• Analyze operational data to identify areas for improvement and implement necessary changes.

Preferred Candidate:

• Proven experience in operations management within the food service industry.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent problem-solving skills and a proactive approach to challenges.
• Strong communication skills, both verbal and written.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Detail-oriented with a focus on quality and customer satisfaction.
• Strong analytical skills to interpret data and make informed decisions.
• Flexibility to adapt to changing business needs and environments.
• Knowledge of food safety regulations and best practices.
• Experience with budgeting and financial management.

Preferred Skills:

• Strong leadership and team management abilities.
• Excellent organizational and time management skills.
• Proficient in inventory management and supply chain logistics.
• Strong analytical skills for data interpretation.
• Knowledge of health and safety regulations in the food service industry.
• Effective communication skills for team and customer interactions.
• Budgeting and financial management expertise.
• Ability to implement operational strategies for efficiency.