Business Development & Market Expansion
•
Identify and develop new business opportunities in the facility management sector.
•
Conduct market research to understand industry trends, competitor activities, and potential growth areas.
•
Develop strategic plans to increase market share and achieve revenue targets.
•
Negotiate and close deals with clients, ensuring profitability and long-term relationships.
Client Relationship Management
•
Build and maintain strong relationships with key clients, understanding their needs and providing customized solutions.
•
Act as the primary point of contact for clients, ensuring high levels of customer satisfaction.
•
Develop and implement client retention strategies to maximize loyalty and recurring business.
•
Manage client expectations effectively, addressing issues and ensuring prompt resolution.
Facility Management
•
Oversee the integration of facility management services into client solutions, ensuring smooth operations and efficiency.
•
Collaborate with the facility management team to deliver high-quality services that meet or exceed client expectations.
•
Provide insights and recommendations to improve facility management practices and client outcomes.
Strategic Planning & Reporting
•
Prepare and present business proposals, pitches, and strategic plans to senior management and clients.
•
Monitor and evaluate the effectiveness of sales and business development initiatives.
•
Generate regular reports on sales activities, pipeline status, and business growth metrics.
Skills
Sales & Negotiation Skills:
Proven ability to close deals and negotiate favorable terms for the company.
2.
Client Relationship Management:
Expertise in managing and nurturing client relationships to ensure long-term partnerships.
3.
Strategic Planning:
Ability to develop and implement strategic business plans that align with company goals.
4.
Analytical Skills:
Strong analytical mindset to interpret market trends and data, identify business opportunities, and drive growth.
5.
Problem-Solving:
Ability to anticipate challenges and develop innovative solutions to overcome them.
6.
Communication & Presentation:
Excellent verbal and written communication skills, with the ability to present ideas clearly and persuasively.
7.
Leadership & Team Management:
Effective leadership skills with the ability to motivate and guide team members to achieve business objectives.
8.
Organizational Skills:
Strong time management and organizational abilities to handle multiple projects simultaneously.
9.
Adaptability:
Ability to thrive in a fast-paced and dynamic environment, adjusting strategies as needed.