Employee Relations

• Manage the Human Resource Information system effectively to ensure that correct and complete information is stored in the system and is used effectively for the benefit of the organization.
• Enable management of employee requests on an on-going basis. These may include but not limited to vacation requests, transfers, employee certificates, etc
• Manage the employee separation process, thereby ensuring smooth exit of employee from the organization. This may include managing activities such as exit interviews, full and final settlement, etc
• Ensure safekeeping and maintenance of all employee related files and records
• Ensure effective implementation of HR policies across the territory
• Ensure compliance with statutory provisions with respect to people practices and processes.

Administration

• Manage administration activities like taking care of the staying arrangements of employees, transportation, pantry, house keeping etc
• Monitor visa application and issue for employees in the Territory.

Performance Management

• Create a culture of setting goal, timely review and feedback among the senior employees and head of functions within the territory
• Ensure tracking of performance management and present reports on a regular basis to the management.
• Recommend employees for promotion in a particular year by identifying high performer and high potential employees on the basis of the performance management system outcomes.

Business Context

• Support business initiatives to develop a performance driven, customer-oriented culture.
• Find out the irritants which are causing non – performance, it could be issues with the supervisor, infrastructure support, pay package, no delegation of work etc.
• Partner with the business to drive important HR initiatives.

People Management

• Manage and support recruitment.
• Monitor team development and facilitate complaint resolution.
• Set goals for direct reports and conduct performance appraisal.
• Oversee team deployment and drive motivation levels of the direct reportees