Jobs / Call Center Jobs / Quality Control Trainee

Quality Control Trainee

ubaTaeCJ - Saudi - Riyadh
Employment: Full Time
  • Assist in evaluating and monitoring call quality to ensure adherence to company standards
  • Learn and apply quality assurance procedures and guidelines
  • Provide constructive feedback to call center agents based on call evaluations
  • Support the preparation of quality reports and performance analysis
  • Participate in team meetings and training sessions to understand call center operations
  • Collaborate with team members to identify and address areas for improvement
  • Maintain accurate records of evaluations and performance metrics


Requirements

  • Diploma Degree is required , Bachelor's Degree is preferred
  • No prior experience is required; fresh graduates are encouraged to apply
  • Strong attention to detail and analytical skills
  • Excellent communication skills, both verbal and written
  • Ability to work collaboratively in a team environment
  • Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Apply on the Job Website
Post date: 08 Rabi al-awwal 1446 - 11 September 2024
Publisher: LinkedIn
Post date: 08 Rabi al-awwal 1446 - 11 September 2024
Publisher: LinkedIn