Supervisor, Rocket Operations

Noon - Saudi - Riyadh
Noon

About noon


noon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering regional talent and businesses to meet the full range of consumers' online needs.

noon operates without boundaries; we are aggressively and voraciously ambitious. Starting in 2017 with noon.com, the region’s homegrown e-commerce platform and leading online shopping destination, noon is now a digital ecosystem of products and services - noon, noon Daily, noon Food, NowNow, SIVVI, noon VIP, and noon Pay.

We are creating the Middle East’s local digital champion and are looking for world-class talent to join our team.

What you’ll do:


  • Store Operations: Exercise full responsibility for end-to-end store operations.
  • Inventory Management: Ensure strict adherence to inventory management protocols, including:
  • 5S compliance
  • Regular stock checks (weekly and daily)
  • Security audits
  • Team Leadership: Manage a team of shift leaders, logistics associates, delivery associates, warehouse staff, and cashiers.
  • Human Resources: Oversee payroll, attendance, and compliance with local labor laws.
  • Store Performance: Monitor key metrics, conduct monthly audits, and ensure inventory placement aligns with policy.
  • Metrics: Own and manage metrics related to inventory management, delivery experience, and customer satisfaction.
  • Team Training: Ensure all team members are adequately trained in their roles.
  • Problem-solving: Take proactive measures to address operational challenges and escalate issues as needed.
  • Cash Management: Manage store cash, reconcile accounts, and ensure timely deposits.
  • Roster Management: Optimize warehouse and delivery staff rosters to meet productivity and performance goals.
  • Reporting: Provide daily reports on store performance and relevant metrics.
  • Business Development: Identify opportunities to increase orders by enhancing serviceability.


What you’ll need:


Bachelor’s Degree in Logistics or Supply Chain Management or a similar role

Minimum 3 years of experience in E-commerce in a related field

Strong experience in working as a business partner in delivering better decision support and enabling strategic initiatives that help to improve organization's financial performance.

Excellent analytical skills as well as strong business acumen.

Excellent interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.

Who will excel?

We’re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We’re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance.

Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work.

Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision.

Post date: 05 Rabi al-awwal 1446 - 8 September 2024
Publisher: LinkedIn
Post date: 05 Rabi al-awwal 1446 - 8 September 2024
Publisher: LinkedIn