Location: Riyadh, Saudi Arabia

Company: International Chain Skin Clinic

Title: Client Coordinator

Job Description

We are seeking a dedicated and friendly Medical Receptionist to join the team of an International Chain Skin Clinic in Saudi Arabia, a leading dermatology clinic dedicated to providing exceptional skincare solutions.

As the first point of contact for our patients, you will play a crucial role in delivering outstanding customer service and ensuring smooth clinic operations.

Responsibilities:

• Greet patients and visitors in a courteous and professional manner
• Schedule appointments and manage the clinic's appointment calendar efficiently
• Answer phone calls, emails, and inquiries promptly and address patient needs or concerns
• Verify patient information, insurance details, and medical history accurately
• Assist patients with completing necessary forms and paperwork
• Selling monthly packages and products
• Maintain a clean and organized reception area and waiting room
• Coordinate with medical staff to ensure seamless patient flow and timely service delivery
• Adhere to privacy and confidentiality regulations when handling patient information
• Assist with administrative tasks as needed to support clinic operations

Requirements:

• Previous experience as a medical receptionist or in a similar customer service role preferred
• English proficiency is a MUST
• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to details
• Proficiency in computer skills
• Ability to multitask and work efficiently in a fast-paced environment
• Compassionate and empathetic attitude towards patients
• Willingness to learn and adapt to new tasks and responsibilities

Apply now to contribute to providing exceptional patient care and support.

If you are passionate about skincare and customer service excellence, we would love to hear from you. Submit your resume now to [Click to show email] to be part of a growing clinic!