- Configure, maintain, and troubleshoot network infrastructure to ensure seamless connectivity and optimal performance across all devices.
- Implement and manage security protocols, including firewalls and encryption, to protect sensitive data from unauthorized access and breaches.
- Provide hands-on support for hardware and software issues, ensuring timely resolution to minimize downtime for users and systems.
- Develop and execute regular backup and disaster recovery plans to safeguard critical business information against data loss.
Desired Candidate Profile
- Bachelor’s degree in Information Technology, Computer Science, or a related field, providing a solid academic foundation in IT principles.
- Relevant certifications such as CompTIA A+, Network+, or Cisco CCNA, demonstrating a commitment to professional development and expertise in specific areas.
- A minimum of 3 years of hands-on experience in a similar IT support role, showcasing a proven track record of problem-solving and technical knowledge.
- Experience in a corporate environment, particularly in sectors like finance, healthcare, or technology, to understand industry-specific challenges.