About the job We are looking for a Junior Service Now Consultant to join our fast-paced, self-managed delivery organization. In this role, you will work closely with IT consultants, delivery managers, QA teams, and cross-functional development squads to operate and continuously improve enterprise-grade data platforms for regional and global clients.
Let’s develop your future together, where you can code, grow, and inspire others.
Location: Saudi Arabia, Riyadh or United Arab Emirates, Dubai
What will you do? Develop innovative solutions and gain hands-on experience implementing, configuring, and optimizing Service Now solutions and custom applications for adesso clients across banking, retail, and manufacturing. Build customer-specific applications on Service Now. Integrate external systems using Integration Hub, REST, SOAP, and other web services. Work closely with senior consultants to understand technical solution design. Support project implementations across Service Now modules. Learn to map real-world customer processes in ITSM, CSM, and FSM. Participate in client workshops and meetings. Understand customer needs and translate them into technical requirements. Contribute to the growth of the Service Now@adesso GCC Competence Center through collaboration and cross-project learning.
What are we looking for? University degree (or equivalent) in Software Engineering, Computer Science, or a related field.0–4 years of relevant Service Now experience, or a strong interest in Service Now. CSA (Certified System Administrator) certification is a plus. Strong willingness to learn and get certified is highly valued. Strong passion for software development with foundational knowledge of Java Script, REST APIs, and modern web standards. Knowledge of solution and interface design, and familiarity with AI, ITIL, BPMN, Java Script, and SQL. Motivated, reliable team player eager to grow in software development and technical consulting. Foundational knowledge of project methodologies such as Waterfall, Agile, Scrum, or hybrid models. Excellent English communication skills required; Arabic communication skills strongly preferred.
Our commitment to you A well-established, next-gen global organization Modern working hubs across Riyadh, with remote work flexibility Agile, lean structures and fast decision-making processes Opportunity to work on international, enterprise-scale projects Competitive salary and a comprehensive benefits package Performance-based bonus system Access to unlimited learning platforms (e.g., Udemy)
About adesso GCCAt adesso GCC, we bring together German engineering expertise and deep regional understanding to deliver custom software, data, cloud, and IT consulting services. As part of the adesso Group, you’ll be connected to a global network of 10,000+ colleagues across 64+ locations.