About the Role We are looking for a creative and results-driven Social Media Publishing & Listening Supervisor to lead and manage our social media presence across multiple platforms. This role is responsible for overseeing daily social media operations, guiding content execution, and ensuring strong brand consistency, engagement, and audience growth. The ideal candidate has hands-on experience in social media management, a strong understanding of digital trends, and the ability to lead and mentor a team while delivering measurable results.
Key Responsibilities Supervise and manage day-to-day social media activities across platforms (Instagram, Tik Tok, X, Facebook, Linked In) Develop and execute social media strategies aligned with marketing and brand objectives Plan content calendars and review posts for quality, accuracy, and brand alignment Monitor comments, messages, and mentions; ensure timely and professional engagement Track performance metrics and prepare regular reports on reach, engagement, and growth Stay up to date with platform updates, trends, and best practices Collaborate with marketing, design, and content teams to support campaigns Manage social media tools, scheduling software, and analytics platforms Guide, mentor, and support junior social media team members or interns Ensure compliance with brand guidelines and platform policies
Key Skills & Competencies Strong knowledge of social media strategy and content planning Experience with analytics, reporting, and performance optimization Leadership and team coordination skills Trend analysis and audience engagement expertise Basic understanding of graphic and video content (collaboration level) Excellent communication and organizational skills